Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times may vary depending on your location:
- Local Deliveries: 3–7 business days
- International Deliveries: 7–21 business days
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and order size. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor the progress of your delivery.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost shipments resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
We proudly ship to selected international destinations. However, customers are responsible for complying with local import regulations and paying any applicable duties or taxes.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to assist you.